Client Background

Thompson Solicitors set out to become a trailblazer in adopting AI across the legal sector. The firm wanted to modernize its workflows, improve efficiency in research, and create a solution that could also benefit the wider legal community.

Challenges in Legal Research & Unstructured Data

Legal teams faced significant inefficiencies:

• Research and information retrieval consumed large amounts of time

• Unstructured data — handwritten notes, mixed text, and images — was difficult to process accurately

• Lawyers were spending too much time on administrative tasks instead of strategic legal work

• The firm wanted to diversify into AI-enabled legal services but lacked the right technology

Thompson Solicitors needed a powerful AI tool to unlock operational gains, streamline processes, and ensure accuracy in high-stakes legal work.

Our AI Solution: Deep Trust Search for Thompsons Solicitors

We developed Deep Trust Search, a proprietary AI solution built on our AI Vision technology. By combining OCR with advanced LLM models, the tool not only recognizes characters but also interprets context, achieving precision far beyond currently available solutions.

Key Features

• OCR + LLM integration: Our AI-powered OCR for legal teams understands text contextually, not just at the character level

• Unstructured data processing: Transforms handwritten notes, mixed documents, and images into structured datasets

• Conversational search: Enables lawyers to interrogate complex datasets through a natural-language chatbot interface

• White-label capability: Built as a reusable solution to benefit legal teams beyond Thompson Solicitors

Results

Deep Trust Search redefined legal workflows at Thompson Solicitors and positioned the firm as a digital leader in the legal industry.

Key Outcomes:

• Improved efficiency and decision-making speed, reducing time spent on research

• Streamlined workflows, freeing lawyers to focus on strategic legal work

• Diversified the business model, enabling the firm to act as an AI-enabled service provider

• 100% trackable workflows, ensuring source and citation accuracy along with transparent reasoning

FAQ

What is Deep Trust Search?

An AI-powered legal research tool that processes unstructured data using OCR and LLMs. Users of Deep Trust Search can interpret and retrieve information from unstructured data with exceptional precision.

Who is it for?

Legal teams, law firms, and professionals who need to process complex or unstructured data quickly and accurately.

What makes it different?

Unlike standard OCR solutions, Deep Trust Search understands context, allowing it to handle handwritten notes, images, and mixed documents while maintaining source traceability.

What results does it deliver?

It reduces research time, streamlines workflows, diversifies services, and ensures full accountability with trackable sources and reasoning.